Refund Policy
At LOGO KART, we strive to provide high-quality logo templates and digital design resources. Because our products are instantly delivered and fully digital, we have a strict refund policy outlined below.
1. Digital Product Refunds
All products sold on LOGO KART are digital downloads, meaning:
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No physical items are shipped
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Files are accessible immediately after purchase
For this reason, all sales are final, and we do not offer refunds, returns, or exchanges once the product has been delivered.
2. Situations Where Refunds Are Not Provided
Refunds will not be issued for:
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Accidental purchases
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Downloading issues caused by your device or internet connection
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Change of mind after purchase
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Lack of design software or editing knowledge
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Expecting features not listed in the product description
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Duplicate purchases of the same product
Please read product details carefully before completing your order.
3. File Access Issues
If you experience any of the following:
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Trouble downloading your files
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Missing files
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Corrupted downloads
Contact us immediately at [Your Support Email], and we will resend your product files at no extra cost.
4. File Support & Assistance
While refunds are not offered, we are happy to help with:
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Download problems
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Basic template usage guidance
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File format information
We want to ensure you have a smooth experience customizing your logo.
5. Fraudulent or Unauthorized Transactions
If you suspect fraudulent activity or see a charge you didn’t authorize:
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Contact your payment provider immediately
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Reach out to us with details so we can assist
Refunds for fraudulent transactions may be handled by your bank or payment processor.
6. Contact Us
For questions or support, email us at: businessworlds546@gmail.com
We respond as quickly as possible to help resolve any issues.
Returns & Refunds Policy
At Packai, we understand that sometimes a product may not meet your exact expectations. That’s why we offer a clear and customer-friendly return and refund process for orders placed through packai.com (the “Website”). This policy explains how returns are handled, what conditions apply, and your rights as our valued customer.
Return Conditions
Returns must be requested within 14 days of the delivery date.Items must be unused, in their original packaging, and in resalable condition to qualify for a return.Custom-printed, personalized, clearance, and made-to-order items are non-returnable, unless they arrive damaged or defective.
To initiate a return, please contact our Customer Support Team with your order number and reason for return. Returns sent without prior approval may not be accepted.
Refund Approval
Once your return is received and inspected, we’ll notify you of the outcome. If approved, your refund will be issued to your original payment method within 5–7 business days.
If your return is approved, a refund will be issued to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.Original shipping charges are non-refundable, unless the return is due to a product defect, damage during delivery, or an error made by Packai.